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Why is My Certified Mail Tracking Not Updated?

  • jordanzs278
  • Feb 11, 2023
  • 2 min read

Updated: Jun 11, 2023

The United States Postal Service has a reputation for one of the most reliable and efficient mail delivery services in the world. In addition, they offer many add-on services that help customers track their mail and receive timely notifications about its arrival to its ultimate destination.



But sometimes, it seems as if your tracking information isn’t being updated, and it can be confusing to figure out why. Here are a few of the most common reasons why this might be happening:


First, your item may be stuck at a particular USPS facility because it’s being held up or rerouted. This can be an issue for some mail pieces that are going through the system, and it usually only happens with the most high-risk or high-value items like Certified Mail.


Get more info to know - USPS first class mail have tracking


Another reason your package might not be getting scanned is that the barcode might have been torn or otherwise damaged during transport. This can mean that the scanner can’t read it, and it will likely stay that way until your package gets scanned at a different facility.


If you are still wondering why your tracking information hasn’t been updated, the next thing you can do is contact customer service and ask them to check on your parcel. Once they have your package’s details, they can tell you the exact status of your shipment in 24-48 hours.



Finally, if your package isn’t moving at all or has been in the same location for a few days, you might want to check if there are any weather delays. These can be quite common during the winter as snow, ice, and other harsh weather conditions can cause a lot of issues for the mail system. These delays can often last a few days until the weather clears up and your package can move again.


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